Processing
Level
Deadline
03/03/2025
Amount of Vacancies
10 people
Gender
Female
Experiences
Degree
High school
Workplace
Industry
Customer reception:
• Greet and guide customers to their tables.
• Confirm table reservations in advance and arrange appropriate seating.
• Introduce the menu and current promotions.
2. Booking management:
• Receive and process table reservation calls.
• Manage guest reservation list, update information regularly.
• Rotate tables to ensure guests do not have to wait long.
3. Information support:
• Answer customer questions about services, food, and prices.
• Inform guests of restaurant regulations (e.g. dress code, payment).
4. Coordination with other departments:
• Work closely with the service department and kitchen to update availability and service times.
• Support customers to contact the manager when problems arise.
5. Complaint resolution:
• Receive and handle feedback and complaints from customers.
• Report back to restaurant manager if situation is beyond authority.