Tuyển dụng [ONSITE THAILAND] IT SUPPORT/HELPDESK tại Khác

6,000,000 - 20,000,000 VNĐ 0 VNĐ

Tuyển dụng [ONSITE THAILAND] IT SUPPORT/HELPDESK tại Khác

6,000,000 - 20,000,000 VNĐ

Nộp đơn ngay

Thông tin việc làm
Thông tin công ty

Thông tin tuyển dụng

Vị trí

Nhân viên

Hạn nộp

30/04/2025

Số lượng cần tuyển

1 người

Giới tính

Không yêu cầu

Kinh nghiệm

Không yêu cầu kinh nghiệm

Bằng cấp

Không yêu cầu

Nơi làm việc

Khác

Lĩnh vực

IT/CNTT - IT Phần mềm

Mô tả công việc

Job description

Respond to user inquiries and requests for technical assistance via phone, email, or in-person.
Diagnose and troubleshoot hardware, software, and network issues.
Install, configure, and maintain computer systems, peripherals, and software applications.
Collaborate with other IT team members to resolve complex technical issues.
Document and track support tickets, resolutions, and user interactions in the ticketing system.
Provide training and guidance to users on the proper use of IT equipment and applications.
Perform routine maintenance tasks, such as system updates, backups, and security patches.
Stay up-to-date with emerging technologies and industry trends to continuously improve IT support services.
Participate in IT projects and initiatives as assigned by the IT Manager or Supervisor.

Job requirements

Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
At least 2 years working experience in IT Support role.
Proven experience working in an IT support role, providing technical assistance to end-users.
Strong knowledge of computer hardware, operating systems (Windows, macOS, Linux), and software applications.
Familiarity with network protocols, TCP/IP, DNS, DHCP, VPN, etc.
Proficiency in troubleshooting hardware and software issues, including desktops, laptops, printers, and mobile devices.
Excellent communication and interpersonal skills, with the ability to effectively interact with users of varying technical backgrounds.
Customer-focused attitude and a commitment to delivering high-quality support services.
Strong analytical and problem-solving abilities, with attention to detail.
IT certifications (e.g., CompTIA A+, Microsoft Certified Professional, Cisco CCNA) are a plus.
English communication.

Benefit

A competitive salary package that fits your skills, experiences, and contributions.
Supporting staff with accommodation, meals, and working visa.
Holiday and New Year bonus.
Provision of necessary working equipment (MacBook, Iphone).
A professional, dynamic, and inclusive working environment.
Expense support for employees to visit home: twice a year.

wintex support là công ty Công ty đa quốc gia đang hoạt động lĩnh vực IT Phần mềm tại Khác. Hiện tại chúng tôi đang cần tuyển vị trị trí "[Onsite Thailand] IT Support/Helpdesk", "[Hybrid/Onsite] Game Frontend Developer". với các kỹ năng như Front-End, Hybrid, IT phần mềm .Bạn sẽ được hưởng các chế độ phúc lợi như Văn Hóa Công Ty Tốt, Văn Phòng Tiện Nghi khi làm việc tại wintex support.

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