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    • WINTEX SUPPORT - [Onsite Thailand] IT Support/Helpdesk

    Recruitment [ONSITE THAILAND] IT SUPPORT/HELPDESK at Other

    6,000,000 - 20,000,000 VND 0 VND

    Recruitment [ONSITE THAILAND] IT SUPPORT/HELPDESK at Other

    6,000,000 - 20,000,000 VND
    Submit CV Now
    • Job information
    • Company information

    Recruitment Information

    Job Description

    Job description

    • Respond to user inquiries and requests for technical assistance via phone, email, or in-person.
    • Diagnose and troubleshoot hardware, software, and network issues.
    • Install, configure, and maintain computer systems, peripherals, and software applications.
    • Collaborate with other IT team members to resolve complex technical issues.
    • Document and track support tickets, resolutions, and user interactions in the ticketing system.
    • Provide training and guidance to users on the proper use of IT equipment and applications.
    • Perform routine maintenance tasks, such as system updates, backups, and security patches.
    • Stay up-to-date with emerging technologies and industry trends to continuously improve IT support services.
    • Participate in IT projects and initiatives as assigned by the IT Manager or Supervisor.

    Job requirements

    • Bachelor's degree in Information Technology, Computer Science, or related field preferred.
    • At least 2 years working experience in IT Support role.
    • Proven experience working in an IT support role, providing technical assistance to end-users.
    • Strong knowledge of computer hardware, operating systems (Windows, macOS, Linux), and software applications.
    • Familiarity with network protocols, TCP/IP, DNS, DHCP, VPN, etc.
    • Proficiency in troubleshooting hardware and software issues, including desktops, laptops, printers, and mobile devices.
    • Excellent communication and interpersonal skills, with the ability to effectively interact with users of varying technical backgrounds.
    • Customer-focused attitude and a commitment to delivering high-quality support services.
    • Strong analytical and problem-solving abilities, with attention to detail.
    • IT certifications (eg, CompTIA A+, Microsoft Certified Professional, Cisco CCNA) are a plus.
    • English communication.

    Benefit

    • A competitive salary package that fits your skills, experiences, and contributions.
    • Supporting staff with accommodation, meals, and working visa.
    • Holiday and New Year bonus.
    • Provision of necessary working equipment (MacBook, Iphone).
    • A professional, dynamic, and inclusive working environment.
    • Expense support for employees to visit home: twice a year.
    [Vietnamese]
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    Benefit

    Good company culture Comfortable office En đào tạo nội bộ

    Keywords

    En IT Helpdesk IT Support

    Skill

    Help Desk IT Software Technical Process

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    WINTEX SUPPORT

    • Overview
    • Jobs 2

    • Company size

      20 - 99 people

    • Contact

      WINTEX

    • Address

      J3F9+32, Project 4, Quezon City, Metro Manila, Philippines

    • Website

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