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PCA Corporate Service - VIỆC LÀM ACCOUNT MANAGER/ ACCOUNT EXECUTIVE

Tuyển dụng ACCOUNT MANAGER/ ACCOUNT EXECUTIVE tại TPHCM - PCA Corporate Service

8,000,000 - 12,000,000 VNĐ 0 VNĐ

Tuyển dụng ACCOUNT MANAGER/ ACCOUNT EXECUTIVE tại TPHCM - PCA Corporate Service

8,000,000 - 12,000,000 VNĐ
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Job Description:
PCA is looking for an Account Manager  in the HCMC Office. You will play a vital role in managing our client relationships, ensuring their satisfaction, and facilitating smooth communication between clients and internal departments.

Responsibilities:
  • Monitor personal and group email accounts daily to stay updated on client communication.
  • Receive and address customer complaints and problems promptly then forward them to relevant departments.
  • Handle customer inquiries and requests via emails, phone calls, and WhatsApp messages.
  • Draft and send emails to clients in adherence to guidelines provided by superiors.
  • Review and provide feedback on emails drafted by other members of the Operations team.
  • Assist in preparing bank documents required for opening company bank accounts for clients.
  • Provide guidance to clients regarding capital contribution for their companies and ensure follow-up on related matters.
  • Coordinate the delivery and receipt of working documents to and from clients as necessary.
  • Prepare and deliver legal documents pertaining to clients' companies.
  • Offer support to clients on various bank-related issues such as internet banking login problems and preparing necessary documents for international payments.
  • Proactively engage with customers on annual holidays to send gifts and maintain positive relationships.
  • Collaborate with other departments to assist in tasks as needed.
  • Perform other tasks assigned by superiors.
Requirements:
  • Bachelor's degree in law, economic law or related field.
  • Have at least 1-3 years of experience in customer service or account management
  • Fluent in English (both written and spoken) with professional email writing skills.
  • Proficient in Microsoft Office (Word; Excel;....
  • Excellent communication and organizational skills
  • Attention to detail and accuracy in handling documents.
  • Self-starters are highly motivated with the ability to multitask and complete tasks within time and deadlines.

Benefits:
  • Competitive salary, monthly bonus negotiated according to skills and experience
  • Professional, dynamic, modern workplace
  • Customers are almost all foreigners who come from diverse cultures.
  • Annual salary review based on individual's and team’s performance
  • Daily fruit snack benefit, providing employees with a bowl of fresh fruit every afternoon

Location:
  • Hồ Chí Minh: 124 Điện Biên Phủ, Quận 1

Working hours:
  • Monday to Friday: 8:00 am - 5:30 pm (lunch break 12:00 pm - 1:30 pm)
pca corporate service là công ty 100% vốn nước ngoài đang hoạt động lĩnh vực Tư vấn - CSKH tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "Account Manager/ Account Executive", "General Accountant Manager". với các kỹ năng như Báo Cáo Tài Chính, Excel Kiểm Toán, Tiếng Anh .Bạn sẽ được hưởng các chế độ phúc lợi như Thưởng doanh thu, Thưởng Tháng 13 khi làm việc tại pca corporate service.
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    20 - 99 người

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    Nhân sự PCA

  • Địa chỉ

    124 Điện Biên Phủ, phường Đa Kao, quận 1