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Công ty cổ phần Mac Marketing - Technical Support (Night Shift)

Recruitment TECHNICAL SUPPORT (NIGHT SHIFT) at Ho Chi Minh City

12,000,000 - 15,000,000 VND 0 VND

Recruitment TECHNICAL SUPPORT (NIGHT SHIFT) at Ho Chi Minh City

12,000,000 - 15,000,000 VND

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Job information
Company information

Recruitment Information

Level

Employees

Deadline

09/12/2025

Amount of Vacancies

5 people

Gender

No gender requirement

Experiences

From 1 to 2 year

Degree

bachelor degree

Workplace

TPHCM

Industry

IT - Software / IT - IT Hardware, Network , IT Software

Job Description

Responsibilities

Provide technical support and customer care to most owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the companys equipment and services.

Working Hours:

Shift 1: 08 PM 04 AM
5.5 days per week

Requirements

Good English communication skills are a strong advantage. (English level IELTS 5.5 6.0 or equivalent)
Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Understanding networking, including setting up routers, modems, and reserved IPs.
Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
Owning a laptop/PC that supports Work From Home (WFH) in emergencies.

Benefits

Monthly income: 12,000,000 15,000,000VND + KPI
Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
Having the opportunity to learn and apply AI tools to support your daily work
Having conduction training and being provided with access to job-relevant documents.
Ensuring the availability of required equipment for the job.
Young, modern, and comfortable working environment.
Opportunities for skill development and self-improvement.

Với hơn 14 năm kinh nghiệm trong lĩnh vực credit card, POS system và digital marketing. Mac USA tự hào là công ty có thị phần lớn nhất cho cộng đồng người Việt Nam tại Hoa Kỳ. Hiện tại chúng tôi hỗ trợ trên khách hàng với dòng tiền xử lý khoảng 1,5 tỷ USD mỗi năm. [Vietnamese] Với hơn 14 năm kinh nghiệm trong lĩnh vực credit card, POS system và digital marketing. Mac USA tự hào là công ty có thị phần lớn nhất cho cộng đồng người Việt Nam tại Hoa Kỳ. Hiện tại chúng tôi hỗ trợ trên khách hàng với dòng tiền xử lý khoảng 1,5 tỷ USD mỗi năm.