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    • CÔNG TY CP QUỐC TẾ KLC GROUP - Customer Service Representative

    Recruitment CUSTOMER SERVICE REPRESENTATIVE at Dong Nai - CP QUỐC TẾ KLC GROUP

    9,000,000 - 10,000,000 VND 0 VND

    Recruitment CUSTOMER SERVICE REPRESENTATIVE at Dong Nai - CP QUỐC TẾ KLC GROUP

    9,000,000 - 10,000,000 VND
    Submit CV Now
    • Job information
    • Company information

    Recruitment Information

    Job Description

    • Receive calls, emails, and messages to collect information about product and service inquiries.
    • Provide information about the order such as: product status, delivery progress or services that come with the product
    • Receive customer requests and opinions on products and ensure these requests are met.
    • Coordinate with relevant departments to resolve customer problems with products as quickly as possible.
    • Collect customer feedback on product and service quality and shopping experience through care channels such as phone, email,
    • Guide and resolve issues related to refunds and returns if any.
    • Answer questions and guide customers on how to use products or services most effectively after they have successfully purchased.
    • Introduce the company's current promotions, offers, and discounts to customers.
    • Update policies related to the company's products and services and notify customers if necessary.
    • Manage received calls regarding customer inquiries and feedback, then synthesize and report to improve product and service quality.
    • Collect and store customer information to serve the needs of personalizing experiences, providing services to the right target, thereby improving the relationship between customers and the company.
    [Vietnamese]
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    Benefit

    Annual leave Allowances En Quà tặng lễ Tết Free Training

    Keywords

    Call Center Customer care Customer service

    Skill

    Customer care Problem solving Good Communication

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    CÔNG TY CP QUỐC TẾ KLC GROUP

    • Overview
    • Jobs 3

    • Company size

      20 - 99 people

    • Contact

      Châu

    • Address

      36/2B Nguyễn Văn Hoài, Khu phố 7, phường Tân Phong, Biên Hòa, Đồng Nai

    • Website

      https://ghemassageklc.com/

    View company page