Processing
Level
Deadline
30/04/2025
Amount of Vacancies
1 people
Gender
No gender requirement
Experiences
Degree
bachelor degree
Workplace
Industry
Customer Support:
Troubleshooting and Repair:
Software system deployment:
Report and feedback:
• Graduated from college or university with majors related to Information Technology, Software Engineering, Information Systems or similar fields.
• Minimum 0-2 years of experience in customer service or technical support, preferably in the software industry.
• Technical skills:
o Understanding of software system technologies, technical troubleshooting ability
art
o Experience working with ticket management tools (such as Jira, Fresdesk) and customer support systems.
o Have experience/knowledge of Linux, Voip, Database
o Experience/knowledge of Python programming language
o Have experience/understanding of Docker, Micro Service deployment
• Soft skills:
o Good communication and situation handling skills, ability to empathize and understand needs
customer demand
- 12 days off/year.
- Annual salary review.
- 13th month salary, holiday and Tet bonuses according to company policy.
- Participate in travel, teambuilding, sports activities.
- Health insurance, regular health check-ups.
- Provide working tools.
- Free parking at the company.