Processing
Popular industry
Level
Deadline
08/09/2024
Amount of Vacancies
5 people
Gender
No gender requirement
Experiences
Degree
associate degree
Workplace
➢ Perform work in accordance with regulations, procedures, internal instructions,... and ensure service quality (SLAs) as required;
➢ Receive customer lists, research debt records to grasp customer information, debts and arrange priority lists for processing, prioritize debt collection records with medium and low difficulty levels. ;
➢ Make calls according to the script and strategy, fully record operational results on the data system, ensuring to meet assigned plans;
➢ Implement fraud detection during the process of checking customer records and actually working with customers;
➢ Notify management about customers showing signs of fraud;
➢ Coordinate with relevant parties to provide customer information when approved by competent management;
➢ Perform other related tasks as assigned by management.
Company size
500 - 999 people
Contact
Bùi Hương Giang
Address
138 Trần Bình, Mỹ Đình, Nam Từ Liêm, Hà Nội
Website
