Manage all incoming messages
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customers through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
* Yêu cầu:
Customer orientation and ability to adapt/respond to different types of characters
Good communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Ability to communicate in English
Ability to work in a results-oriented environment, both individually and as part of a team
Attention to detail
Good organizational and time-management skills
Eagerness to meet and exceed objectives and take on more responsibility
solvit solution
là công ty Cổ phần đang hoạt động lĩnh vực IT Phần mềm tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "Junior Javascript Developer", "Graphic Designer". với các kỹ năng như Phân Tích, Viết Lách, Tiếng Anh .Bạn sẽ được hưởng các chế độ phúc lợi như Du Lịch, Phụ cấp ăn uống khi làm việc tại solvit solution
.