- Understand the services and solutions of the company's business:
+ Accounting services, tax declaration.
+ Tax consulting, review and refund services.
+ Practical accounting training services.
+ Enterprise Management Software Solution
+ Digital signature service, e-invoice (provided by 3rd party).
- Prepare quotations and contracts to send to customers when new arise. Exchange and explain if customers have requirements.
- Execution of contract documents.
- Handling procedures after signing the contract:
+ Contact to get the necessary documents from the customer.
+ Contact the 3rd party providing the service, carry out the delivery and delivery procedures (if there is a service or solution provided by the 3rd party).
+ Communicate with relevant specialized departments (if services and solutions are provided by the company).
- Save, track and control contracts during the implementation of projects.
- Receive feedback from customers, solve (if possible) or immediately transfer to relevant departments and individuals for settlement.
- Regular customer care. Summarize monthly complaints and submit them to the Company's Board of Directors.
- Consulting and building marketing programs and events - sales promotion.
- Collect and analyze market prices, market trends. Conduct market research and prepare market analysis reports.
- Some other tasks as assigned by the Sales Director and the Board of Directors of the Company.
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