Processing
Level
Deadline
25/08/2025
Amount of Vacancies
1 people
Gender
No gender requirement
Experiences
Degree
associate degree
Workplace
Industry
- Responsible for all activities of the front desk department. Plan, organize, direct and control all activities of the front desk department.
lobby to achieve the goals set by the management.
- Plan to directly welcome and serve VIP guests, group guests, and expert guests when necessary.
- Take care of and resolve customer complaints and requests within the scope of one's authority.
- Establish check-in and check-out procedures for guests, instruct reception staff to follow the correct construction process to provide services.
best for customers
- Urge, check, supervise and evaluate the work performance and attitude of employees in the department.
- Manage front desk staff, assign tasks and work areas to staff to ensure adequate staffing in the front desk area.
lobby to serve guests promptly.
- Advise the Board of Directors on measures to improve service quality to achieve the goal of always satisfying customers.
- Staffing of the front desk department, recruitment and training of staff.
- Periodic reports daily, weekly, monthly, quarterly, yearly.
- According to the Company's general reporting regulations
- Other tasks as directed by the Board of Directors.