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Lozi
 - Customer Support Consultant

Recruitment CUSTOMER SUPPORT CONSULTANT at Ho Chi Minh City

100,000 - 500,000 VND 0 VND

Recruitment CUSTOMER SUPPORT CONSULTANT at Ho Chi Minh City

100,000 - 500,000 VND
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Recruitment Information

Job Description

- Managing data about customers in the field of food, fashion, accommodation, beauty, etc.....
- Negotiate directly with customers and sign service contracts
- Coordinate with relevant departments (partners, technical, sales) responsible for the outputs of the project, namely campaigns/programs on social media channels/websites, advertising .
- Support consulting, taking care of customers regularly through activities: Calling, sending messages, sending mail,...
- Receive, solve and respond to customer problems through multiple channels (phone, email).
- Monitor the implementation of the Timeline that has been finalized with customers. Write reports and summarize project KPIs regularly.
- Handle and answer customer inquiries through: Call center number, Facebook, Email, Zalo.- Record and respond to customer comments through reporting channels.
- Participate in measuring customer satisfaction
Bằng nền tảng công nghệ chúng tôi cam kết mang đến cho xã hội những giá trị cao nhất về chăm sóc sức khoẻ là lựa chọn hàng đầu của chúng tôi. [Vietnamese] Bằng nền tảng công nghệ chúng tôi cam kết mang đến cho xã hội những giá trị cao nhất về chăm sóc sức khoẻ là lựa chọn hàng đầu của chúng tôi.
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Bằng nền tảng công nghệ chúng tôi cam kết mang đến cho xã hội những giá trị cao nhất về chăm sóc sức khoẻ là lựa chọn hàng đầu của chúng tôi.