Market research and development:
- Search for potential customers and expand new customer network for the company (online, offline);
- Understand the characteristics, needs and trends of target markets: customers with a need for day trips
- Analyze the market, evaluate competitors, and propose appropriate development strategies.
Building and managing relationships:
- Proactively contact, introduce products, advise and persuade customers to use services;
- Regularly update information and maintain relationships with existing customers.
- Assist customers in resolving issues and ensuring satisfaction.
Product management and service consulting:
- Grasp detailed information about the company's tours (itineraries, prices, services).
- Advise customers on tour packages that suit their needs.
- Propose customized products on demand to increase competitiveness and meet customer needs.
- Reporting and performance evaluation:
- Monitor business results from assigned clients, analyze data and evaluate effectiveness.
Periodically report to management on work progress.
- Propose innovative solutions and new development plans to improve business efficiency.
- Stay informed about travel trends and market needs to improve products/services.
REQUEST:
- College degree or higher in Tourism, Culture, Language,... or other relevant majors
- Ability to use English is an advantage
- Priority is given to candidates with >1 year of experience in a similar position.
- Understand domestic tourist routes
- Professional and confident demeanor
- Good communication and customer persuasion skills.
- Attention to detail, high sense of responsibility.
- Ability to grasp work quickly.
- Other requirements: Have personal laptop
INTEREST:
- Participate in experiencing the company's products if achieving KPIs or depending on work goals;
- Competitive salary: Basic salary + KPI bonus + other bonuses
- Enjoy health insurance, social insurance, unemployment insurance according to regulations
- 12 days annual leave
- Annual salary review
- Challenging startup working environment, opportunities for advancement and development, Opportunity to work at the leading company in the Hiking/Trekking field in Vietnam
WORKING TIME & LOCATION
- Working location: Honeycomb Office: 53 Street No. 2, Van Phuc Urban Area, Hiep Binh Phuoc Ward, Thu Duc City, Ho Chi Minh City
- Working hours: Monday - Friday; Morning 8:30 - 12:00, Afternoon 13:30 - 18:00
