- Live chat page, text, reply to messages, answer and consult customers (get phone number, scan phone number, ...). Actively contacting and taking care of customers via phone, zalo, sms,…
- Schedule appointments for customers to visit and experience services (allocate appointments to branches, request to transmit complete customer information, ...)
+ Customer information: name, age, interested service, appointment schedule, ...
+ In the process of exchange, what is the customer's main concern (price, service quality, after-sales policy, ...)
+ General assessment of customers' economic situation via Fb (occupation, residence, house, car, dining, entertainment, travel,...).
- Track the progress of closing the sale, support the branch to exchange, take care of customers when the customer has not used the service at the clinic (find out the reasons, problems the customer encounters, ...) thereby making suggestions , evaluation promotes sales closing.
- Implement reports, updates, data about customers and jobs requested by the Head of Department.
- Taking care of customers according to the right process; Take care of old customers to make more sales and let old customers introduce new customers.
- Use effective ways to promote products and build friendly, close relationships with customers. Establish relationships with potential customers through events, lead sources, private networks (if any), ...
Thành lập năm 2022 với tiền thân là Hệ thống nha khoa quốc tế Moon.
[Vietnamese] Thành lập nămvới tiền thân là Hệ thống nha khoa quốc tế Moon.
