[VIETTEL 198 DA NANG] RECRUITING CUSTOMER SERVICE CALL CENTER STAFF
Location: 215 Phan Dang Luu, Khue Trung Ward, Cam Le District, Da Nang City
Working shift: Flexible rotating shift
Shift 1: 6:30 a.m. - 2:30 p.m.
Shift 2: 14:30 22:30
(Work 6 days/week, 1 day off in rotation)
JOB DETAILS- Receive calls to hotline 198 from Viettel customers.
- Consulting and supporting information on telecommunication services: packages, payments, basic techniques,...
- Answer questions, handle complaints and forward to relevant department if necessary.
- Enter information and update on the system.
Request:- High school graduate or higher.
- Voice is pleasant to hear, no lisp, no strong regional accent.
- Basic computer use (typing, software operations).
- Have a progressive spirit, good communication, flexible situation handling.
- No current students accepted.
Benefits & Treatment:- Income from 6-9 million VND/month, including:
- Basic salary + shift allowance + productivity bonus.
- Free pre-employment training, with mentor support.
- No experience required, no sales pressure, no marketing.
- No documents, no deposit, no fee.
- Opportunity to develop into team leader, supervisor, group leader after 6-12 months.