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    • Công Ty Cổ Phần Phát Triển Du Lịch LiLy - Chinese Customer Service Officer

    Recruitment CHINESE CUSTOMER SERVICE OFFICER at Ha Noi - Phát Triển Du Lịch LiLy

    8,000,000 - 15,000,000 VND 0 VND
    Công Ty Cổ Phần Phát Triển Du Lịch LiLy

    Recruitment CHINESE CUSTOMER SERVICE OFFICER at Ha Noi - Phát Triển Du Lịch LiLy

    8,000,000 - 15,000,000 VND
    Submit CV Now
    • Job information
    • Company information

    Recruitment Information

    Job Description

    - Input booking customer information into the company's system software - software for managing work, individuals, and work in the company's team.

    - Send booking confirmation email to customers who have just booked a tour.

    - Call to confirm booking, answer customer's questions before joining the tour.

    -Interact with guests through the application they use (Whatsapp/Zalo/Line/Kakao talk), record and synthesize feedback on customer complaints during the tour.

    - Send gratitude to customers at the end of the tour.

    - Implement customer care policies, maintain relationships with old customers, to create customer satisfaction according to assigned work.

    - Working form: Full-time rotating shifts, 6 shifts per week [3 mornings + 3 afternoons] 1 optional day off

    Morning shift: 7:30 a.m. - 5:00 p.m

    Afternoon shift: 12pm - 9pm




    "Lily’s Travel Agency was established in 2007 and since then it has been honestly and effectively providing advice and services to visitors from all over the world. With the slogan: Trust is more Valuable than Gold ! Coming to Lily’s Travel Agency, customers can choose from a hand-picked selection of tours and services. From the beaches of Ha Long bay, Bai Tu Long Bay and Cat Ba island, to the mountains of Sapa, Mai Chau and Cao Bang and the scenic complexes of Trang An – Bai Dinh and Hoa Lu,... [Vietnamese] "Lily’s Travel Agency was established inand since then it has been honestly and effectively providing advice and services to visitors from all over the world. With the slogan: Trust is more Valuable than Gold ! Coming to Lily’s Travel Agency, customers can choose from a hand-picked selection of tours and services. From the beaches of Ha Long bay, Bai Tu Long Bay and Cat Ba island, to the mountains of Sapa, Mai Chau and Cao Bang and the scenic complexes of Trang An – Bai Dinh and Hoa Lu,...
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    Benefit

    Good Insurance Dynamic, Comfortable Environment Allowances High Benefit Free Training

    Keywords

    Customer care Service advisor Service Customer service

    Skill

    Customer Relationship Chinese Good consulting

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    Công Ty Cổ Phần Phát Triển Du Lịch LiLy

    Công Ty Cổ Phần Phát Triển Du Lịch LiLy

    • Overview
    • Jobs 4
    "Lily’s Travel Agency was established in 2007 and since then it has been honestly and effectively providing advice and services to visitors from all over the world. With the slogan: Trust is more Valuable than Gold ! Coming to Lily’s Travel Agency, customers can choose from a hand-picked selection of tours and services. From the beaches of Ha Long bay, Bai Tu Long Bay and Cat Ba island, to the mountains of Sapa, Mai Chau and Cao Bang and the scenic complexes of Trang An – Bai Dinh and Hoa Lu,...

    • Company size

      20 - 99 people

    • Contact

      Trần LiLy

    • Address

      20 Ngõ Huyện, phường Hàng Trống, quận Hoàn Kiếm, thành phố Hà Nội

    • Website

      https://lilystravelagency.com/

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