* Responsible for supporting the construction and development of Customer Care Department
* Implement programs to improve the quality of customer care services, programs to improve customer accessibility and provide solutions to enhance customer satisfaction.
* The focal point to receive all information about customer complaints, give directions for handling.
* Proactive in solving customer-related problems, including answering information, complaints and offering optimal solutions to satisfy customers.
* Executing activities to expand and develop customer sources for the company and branches nationwide
* Call to take care of all customers who have tried the service from branches across the country, actively switching to customers using the service during the call.
* Store call content on the system and report to direct management of work results.
* Update care results and transfer customers who have switched to use the service for each Clinic.
* Responsible for consulting, providing information about products and services to maintain and persuade existing customers and expand potential customers.
* Responsible for training, direct customer care skills and customer care skills over the phone at the Clinic
Tập đoàn hàng đầu và tiên phong trong lĩnh vực thẩm mỹ nội khoa
[Vietnamese] Tập đoàn hàng đầu và tiên phong trong lĩnh vực thẩm mỹ nội khoa
