work content
- Always greet guests in a professional manner, bringing a friendly feeling to guests.
To be always professional appearance in greeting guests to bring the most convenient moments to the guests.
- Keep records and related documents in a clear, scientific way to ensure smooth work.
Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
- Inform guests of services, rates, and reservation needs. Also make sure canceled bookings are made immediately upon receipt of the request.
Inform of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations canceled guests are effected immediately to avoid confusion.
- Directly make and track the booking process of guests by phone, in person, on the booking page. Ensure the maintenance of the hotel's business takes place promptly and quickly.
Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are not left hanging but attended to promptly to keep the hotel business running.
- Report damage problems, repair needs to the Head of Department to promptly repair, ensure the comfort and satisfaction of guests.
Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.
- Comply with hotel regulations and policies.
Enforce rules and policies of the hotel.
- Details will be discussed directly during the interview.
Details will be discussed during interview.
Le Bonheur là một khách sạn boutique tọa lạc tại trung tâm khu đô thị Sunset Town rực rỡ của Phú Quốc. Khi đến với Le Bonheur, các vị khách của chúng tôi sẽ được đắm chìm vào không gian cổ điển pha lẫn sắc màu của phong cách Ý, mang đến cho Quý khách một trải nghiệm tuyệt hảo như thể đặt chân đến bờ biển Amalfi xinh đẹp. Chúng tôi - với cương vị một khách sạn 3 sao mong muốn đem đến cho những vị khách quý giá của mình lòng hiếu khách vô biên, một kỳ nghỉ ấm áp, yên bình và thoải mái. Slogan của chúng tôi "Que Du Bonheur" - Những gì chúng tôi có thể làm là lắng nghe những nhu cầu riêng biệt của Quý khách và làm cho nó trở nên hoàn hảo nhất có thể để Quý khách chỉ có những kí ức hạnh phúc khi trải nghiệm tại Le Bonheur.
Le Bonheur is a boutique hotel located in the heart of the vibrant Sunset Town urban area of Phu Quoc. When coming to Le Bonheur, our guests will be immersed in the classic space mixed with the colors of Italian style, giving you a wonderful experience as if you have set foot on the beautiful Amalfi coast. . We, as a 3-star hotel, wish to offer our precious guests boundless hospitality, a warm, peaceful and comfortable stay. Our Slogan "Que Du Bonheur" - What we can do is listen to your unique needs and make it as perfect as possible so that you only have happy memories when experience at Le Bonheur.
