Manage accounts in terms of order processing, order follow up, pricing integrity, on- time deliveries, complete order fulfilment.
• To response and ensure the customer enquiries and requests are addressed in a timely manner
• To coordinate with sales team, product development team, planning teams and other internal teams, suppliers to ensure the product quality and customers’ requirements are met.
• To handle customer complaints according to the Company procedures and service standard.
• To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
• To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
• To assist and back up other team members and provide supports and report to Manager
• Other tasks assigned by Manager
R- Pac International serves as the leading global organization dedicated to supplying brand concepts, graphics, products and solutions to all partners in the retail supply chain. Our experienced service and production teams work with clients to provide award-winning brand solutions from concept to execution.
For almost 30 years, r-pac has delivered hardline, softline and supply chain solutions to retailers and brand owners. Today, r-pac operates a global infrastructure providing our customers with in-country manufacturing, brand management, quality assurance and competitive pricing.
R-pac has been expanding ITs business in Vietnam market for almost 6 years and providing a young and very dynamic working environment for those who love challenges and want to improve their knowledge and skills in printing & label industry.
R- Pac International serves as the leading global organization dedicated to supplying brand concepts, graphics, products and solutions to all partners in the retail supply chain. Our experienced service and production teams work with clients to provide award-winning brand solutions from concept to execution.
For almost 30 years, r-pac has delivered hardline, softline and supply chain solutions to retailers and brand owners. Today, r-pac operates a global infrastructure providing our customers with in-country manufacturing, brand management, quality assurance and competitive pricing.
R-pac has been expanding ITs business in Vietnam market for almost 6 years and providing a young and very dynamic working environment for those who love challenges and want to improve their knowledge and skills in printing & label industry.
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