Đang xử lý
Tìm kiếm gần đây
Lĩnh vực phổ biến
Vị trí
Hạn nộp
30/03/2024
Số lượng cần tuyển
10 người
Giới tính
Không yêu cầu
Kinh nghiệm
Bằng cấp
Trung học
Nơi làm việc
Lĩnh vực
1. Job Description
• Liaising between guests and partners to resolve light complexity issues via inbound,
outbound, email, chat, and messaging on various topics such as: additional travel
advice, modifications, cancellations, complaint, ...
• Providing accurate, valid, and complete information by using the right tools,
methods, and processes.
• Ensuring a high level of customer service and a positive guest experience.
2. Job Requirement
• Fluency in English (Speaking, listening, writing, and reading) - working 100%
English.
• Ability to adapt and work well under pressure in a fast-paced environment
• Ability to take ownership and solve problems
• Positive and resilient attitude
• Minimum high school diploma or equivalent
• At least 6 months in Customer Service role.
3. Working Time: 24/7, 2 day off per week, arrange by team leaders
• Day Shift: 7:00 – 16:00; 9:00 – 18:00; 12:00 – 21:00; 13:00 – 22:00.
• Night Shift: 19:00 – 4:00; 20:00 – 5:00; 21:00 – 6:00; 22:00 – 7:00
4. Salary
• Base salary: 7.500000vnd/month
• Meal Allowance: 500000vnd/month
• Complexity allowance: 1.000.000vnd/month (applied after 2 probationary months)
• Monthly KPI incentive: 900000 – 1.200000vnd
5. Benefits
• 14 Annual leave per year
• Computer provided
• 100% English Environment
• Global training program
• Annual review
• 13th pay salary
6. Venue: 04th FL, QTSC 1 Building, Quang Trung Software City, Tan Chanh Hiep Ward,
Dist 12, Hochiminh City
Quy mô
100 - 499 người
Liên hệ
Đặng Nguyên Hoàng Nâ
Địa chỉ
Tầng 4, Tòa nhà NGE Building, 292 Ung Văn Khiêm, Phường 25, Quận Bình Thạnh, Thành phố Hồ Chí Minh,
Website
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