- Receive and perform transactions for customers at the store/branch - Appraise assets and notify customers of loans - Consult and sell services to customers at the store/branch - Perform debt reminder calls, fee reports to customers at the store, other customer care tasks as requested by the department/unit. - Manage customer service contracts: Check contracts, documents and update complete and accurate customer information on the system. - Carry out procedures for conversion, change of ownership, and contract liquidation as requested by customers. - Collect fees from customers who come to pay at the transaction counter and from toll collectors working at the store/branch. - Manage and support the toll collector team to ensure that payment targets are met as required by the department. - Update the daily collections on the management system and deposit security deposits fully and accurately. - Resolve customer complaints and questions. - Take care of customers using the Company's services. Work location: Stores/Branch:- Binh Thuan: 43 Dang Van Lanh Street, Phu Tai Ward, Phan Thiet- Binh Duong: 52a Tru Van Tho, Phu Cuong Ward, Thu Dau Mot- An Giang: 369/7c Pham Cu Luong, My Phuoc Ward, Long Xuyen- Phuong Sai: 162 Tran Quy Cap, Phuong Sai Ward, Nha Trang City, Khanh Hoa- Dong Nai: 45 Tran Phu, KP1, Xuan An, Long Khanh- Ho Chi Minh: 65H/2 Quarter 3, Hiep Thanh Ward, District 12- Ba Ria-Vung Tau: Vung Tau City- Tien Giang: My Tho City- Thua Thien Hue: Hue City- Bac Lieu: Bac Lieu City- Nghe An: Vinh City- Long An: Tan An.- Vinh Long: No. 48, 3/2 Street, Ward 1, Vinh Long City Working time: 48 hours/week- Shift 1: 8am - 4pm- Shift 2: 12pm - 8pm - Male/Female, age 22 - 35 years old, graduated from high school or higher - Good appearance, good communication, soft and easy-to-listen voice. No lisp/stutter/local accent. - Quick, careful and honest. Responsible, able to withstand high pressure at work. - Able to handle situations and solve problems. - Proficient in office software, able to control work and work effectively in a team. - Experience in customer care is an advantage. - Priority is given to candidates with knowledge of accounting, with local household registration - Job application. - CV. - ID card - Degree - Confirmation of residence
[Vietnamese] WCT client - Nơi nuôi dưỡng tài năng và khơi gợi đam mê. Chúng tôi đang tuyển dụng rất nhiều vị trí như nhân viên kinh doanh, nhân viên sale, lập trình viên, nhân viên marketing, nhân viên kế toán,... tài năng, nhiệt huyết để cùng chúng tôi chinh phục những đỉnh cao mới. Tham gia vào đội ngũ của chúng tôi, bạn sẽ có cơ hội được làm việc trong một môi trường năng động, chuyên nghiệp và được đào tạo để phát triển bản thân. Hãy ứng tuyển ngay về một nhà cùng WCT nhé!
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