English
Processing
Popular industry
Level
Deadline
01/12/2025
Amount of Vacancies
1 people
Gender
No gender requirement
Experiences
Degree
no formal education required
Workplace
Industry
JOB DESCRIPTION
Responsible for setting up operating procedures and managing all business operations and customer experience personnel including:
1. Strategy & Business
Develop business plans and periodic operating budgets.
2. Operation
Develop and monitor standard operating procedures (SOPs)
Ensuring the highest quality of service and customer experience.
3. Human resources & organization
Recruiting, training and evaluating middle management and system-wide personnel.
Set up KPIs, reward and punishment mechanisms, and an effective internal promotion system.
Building a working culture: proactive, clear, transparent and responsible.
4. Finance & Control
Coordinate with accountant to monitor P&L, control cost of goods sold, labor cost and profit.
Monitor internal audit system periodically (quarterly/monthly).
5. Restaurant development
Contribute to brand development orientation
Minimum 3 years of experience in restaurant operations management (priority given to candidates who have managed Japanese restaurants)
Systemic thinking, systematic management and operation ability.
Leadership skills, communication, situation handling and crisis management
Knowing English and Chinese is an advantage
Understand customer psychology, have aesthetic sense of space & brand spirit.
INTEREST
Competitive salary, negotiable based on ability
Fully participate in health insurance and social insurance
Performance bonus based on sales results
Attractive internal incentive program
Contact to apply: Ms Thuy:
Company size
20 - 99 people
Contact
Nguyễn Thị Thuý
Address
31 Trần Nhật Duật, phường Đại Phúc
Website
