JOB DESCRIPTION
1. In charge of student reception
- One-stop Department Management ensures fast and accurate service, helping students to handle administrative procedures easily.
- Establish optimal workflows and apply technology to enhance student experience.
- Listen and respond promptly to students' questions and needs, helping them access information and services in the most convenient way.
- Coordinate with departments to effectively resolve student issues, ensuring students are always given dedicated advice and support .
- Collect feedback from students and suggest service improvements, creating a professional and friendly student support environment.
2. Political, ideological and ethical education of students
- Implement political, ideological, ethical and lifestyle education activities for students.
- Coordinate the organization of Citizen - Student Activity Week , disseminate important regulations and rules of the school.
- Organize seminars and workshops on student ethics, civic responsibility and life skills .
3. Movement activities, Youth Union - Association and volunteer work
- Coordinate with the Youth Union and Student Association to organize extracurricular activities, volunteer programs, and cultural and sports events.
- Encourage students to participate in academic competitions, soft skills development and community activities.
- Develop programs that help students connect, creating a dynamic and integrated learning environment.
4. Scholarships, financial aid and student rewards and discipline
- Manage and organize the awarding of scholarships to encourage learning and scholarships to support disadvantaged students .
- Support students to access scholarships from organizations and businesses outside the school.
- Participate in reviewing student rewards and disciplines , ensuring fairness and transparency.
5. Communication and student connection work
- Build and maintain official information channels (website, fanpage, email, chatbot...) so that students can easily access information .
- Receive and process feedback from students proactively and flexibly.
- Connect students with organizations and businesses to increase internship and employment opportunities.
6. Support for international enrollment and integration
- Coordinate the organization of admissions consulting programs, support newly enrolled students.
- Support international students in integration and cultural exchange activities.
- Organize exchange events between Vietnamese and foreign students.
7. Administrative work, reporting and advising the Head of Department
- Assist the Head of Department in planning and reporting on political and student work.
- Propose initiatives to improve the quality of student support services , helping to improve the student experience on campus.
- Perform other tasks assigned by the Head of Department and the Board of Directors.
