Admin Recruitment JOB DESCRIPTION- Receive and handle customer requests/inquiries related to products/services provided by the Company.
- Participate in building and managing information channels to help customers get the content they need in the fastest and most accurate way (user manual, price information, warranty regime, etc.)
- Receive and manage customer complaints and issues to be resolved and provide information to the appropriate departments to handle such complaints.
- Monitor and continuously update the Company's policies on products/services.
- Actively contacting customers on Tet holidays and gifts. Announce offers on special occasions and send them offers.
- Promote the company's attractive promotions and service packages to customers.
- Conduct customer surveys and reviews about the quality of services and products. From there, record customer feedback to improve products and services.
- Make reports to superiors on customer surveys, satisfaction with products and services. Make suggestions to improve and improve the quality of work.
APPLICATION REQUIREMENTS - College graduate or higher,... - At least 1 year of experience in a similar position - Fluently use office computer and management software - Able to plan and present skills is an advantage - Careful, meticulous in work, enthusiastic, dedicated. Skillful communication, southern accent
RIGHT - You will be equipped with all the knowledge before starting work
- Working in a fun co-workers environment
- Priority is given to you to work long-term and stable
WAGE - Negotiable during interview.
WORKING TIME- Shift 8:30 - 18:00 (Monday - Friday)
- Shift 8:30 - 12:30 (Monday - Friday)
- Shift 13:00 - 13:00 (Monday - Friday)
CONTACT INFO - Born
71/17 Co Bac, Co Giang Ward, District 1, Ho Chi Minh City, Vietnam.
