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Recruitment CUSTOMER SERVICE AND CONSULTING STAFF at Ho Chi Minh City

6,000,000 - 12,000,000 VND 0 VND

6,000,000 - 12,000,000 VND

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Level

Deadline

04/05/2024

Amount of Vacancies

5 people

Gender

No gender requirement

Experiences

No experience require

Degree

no formal education required

Workplace

Industry

Sales / Business - Customer service ; Accountant/Finance - Finance / Investment

WORK CONTENT

Receive and handle customer problems and complaints related to products. enterprise services.
Advise on suitable solutions to solve customers' problems.
Analyze and clarify the causes of customer inquiries and complaints.
Support opening and maintaining accounts for customers.
Respond to messages and advise, answer all customer questions before, during and after using products/services.
Continuously monitor to promptly correct and adjust problems that arise while customers use products/services.
Handling calls, acting as a bridge between customers and related departments.
Support customers to place orders, exchange goods, refund or cancel orders.
Consulting on discount and promotional programs for customers.
Collect, research and analyze customer needs, as a basis for proposing business development strategies to superiors.

[Vietnamese]

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Company size

20 - 99 people
Contact

Minh Minh
Address

L7-11 Tầng 17, Tòa nhà Vincom Center, 72 Lê Thánh Tôn, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Min
Website

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