JOB DETAILS
1. Customer care
- Receive information and place orders for customers, make contracts.
- Track orders, support customer feedback.
- Support handling requests and complaints, ensuring the best shopping experience.
2. Working with suppliers
- Place orders, make contracts, make advances,... with suppliers and monitor the progress of material supply.
- Maintain relationships with suppliers.
- Search and evaluate new suppliers.
3. Order management and tracking
- Monitor the production and printing process to ensure quality and progress for customers.
- Carry out product handover procedures and coordinate with the accounting department to make final payments to customers.
4. Report on business performance, customer feedback and suggestions for service improvement.
[Vietnamese]