work content
- Receiving orders from customers; Make sales orders/invoices on the software, send it to the Heads of relevant departments for approval and transfer to the Warehouse and Delivery Department.
- Receive all feedback from customers/agents over the phone, check the information, send reports to the Manager/Sales Manager for a timely solution.
- Manage customer profile information: Manage and update information when there are changes; and create a profile for new customers including contact details, name of management representative and details of orders and invoices.
- Sales support: Perform common requests from customers such as requesting quotes or providing delivery date information to customers...
- Customer care: Regularly exchange information with customers, learn about customers' interests, birthdays, wedding dates, company establishment dates, .... from there consulting care policies customer care (giving gifts, asking questions, ...) for TP/Sales Manager to maintain cooperation as well as strengthen cohesion with the Company
- Coordination of orders and deliveries: Consolidation of orders; monitor the import - export - inventory of goods to be proactive in selling and purchasing materials and production materials when needed; Follow up orders, deliver on time, make accurate delivery records for each order.
- Ensure sales: Track the sales of each employee to motivate employees to follow the revenue schedule; manage and track, collect debts, promote customers on debt deadlines
- Manage and supervise the work plan of all sales staff.
- Managing information systems, drafting documents and internal documents related to operations at the Sales Department.
- Update sales figures, check the authenticity of sales reports of sales staff.
- Synthesize, analyze data and prepare sales reports by day, week, month, quarter, year.
- Calculating bonuses for sales staff, projects and business collaborators.
- Organize and arrange training activities for sales staff of the Sales Department.
- Công ty TNHH XNK Điện máy Duy Tân là nhà nhập khẩu và phân phối độc quyền các sản phẩm máy nông nghiệp và dụng cụ cầm tay tại Việt Nam. Với hơn 15 năm kinh nghiệm, Điện máy Duy Tân đã tạo dựng được vị thế và uy tín thương hiệu của mình trên khắp thị trường Việt Nam.
- Với phương châm CHẤT LƯỢNG và UY TÍN là điều kiện tiên quyết cho sự phát triển của Công ty. Cùng đội ngũ cán bộ kỹ thuật lành nghề, được đào tạo chuyên môn bài bản luôn tận tình giúp đỡ người sử dụng máy mọi lúc, mọi nơi.
- Duy Tan Electronics Import Export Co., Ltd is the exclusive importer and distributor of agricultural machines and hand tools in Vietnam. With more than 15 years of experience, Duy Tan Electronics has built its position and brand reputation throughout the Vietnamese market. - With the motto QUALITY and PRESTIGE are prerequisites for the development of the Company. With a team of skilled technicians who are professionally trained, they are always dedicated to helping users anytime, anywhere.
