Processing
Level
Deadline
19/05/2025
Amount of Vacancies
5 people
Gender
No gender requirement
Experiences
Degree
bachelor degree
Workplace
Industry
| 1 | Search and expand your prospect file. | According to the customer search process. |
| 2 | Make a list of potential customers. | Enter complete information of potential customers in Arena CRM ticket warehouse (ieltsarena.com). |
| 3 | Set up an appointment with client. | Take advantage of customers' free time to schedule appointments for level testing and consultation at the nearest branch for customers. |
| 4 | Customer care |
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| 5 | Handling feedback from client. | Receive feedback from customers, report to Admissions Specialist, Admissions Team Leader to coordinate with the academic department to resolve problems arising during the customer's learning process, and contract-related problems. |
| 6 | Collection of due and overdue debts. | Coordinate with Admissions Specialist/TVV to propose plans to remind customers and collect due and overdue debts. |
| 7 | Recruitment & support of admissions team (for Admissions Specialist level 3-4) |
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| 8 | Building a reputable corporate image and professional team. |
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