Work content:
- Responsible for managing company assets: Computers, desk phones, cameras, projectors, scanners, photos, and other information technology equipment.
- Assemble/replace/repair/upgrade computer hardware and peripheral devices.
- Recommend replacement and repair of equipment to promptly detect and fix problems that occur with related issues within the scope of management.
- Support the installation of operating systems and application software on terminal computers for office and project personnel.
- Set up network cables and seating for new personnel/projects.
- Manage accounts and firewall infrastructure, domain controllers, and monitor users' Internet access.
- Coordinate with relevant departments to prepare implementation information sheets of projects before operating or updating and adjusting.
- Monitor and receive, allocate/process user requests (blocks) on system, software and hardware related issues.
- Resolve problems with network systems, terminal connection devices and troubleshoot problems.
- Ensure the smoothness of the internal network system at the Company.
- Support staff & handle errors related to computers, computer networks, and software.
- Work location: 320 Cach Mang Thang 8, Ward 10, District 3, Ho Chi Minh City.
Benefits:
- Salary: Negotiable based on ability
- Equal opportunity for advancement.
- Year-end bonus, Holiday/Tet bonus, unexpected bonus for completing tasks well.
- Attractive annual benefit package (13th month salary, annual leave, birthday bonus, travel, sickness, hospitality,...)
- Enjoy Social Insurance, Health Insurance,... other benefits according to Vietnam Labor Law,
- Opportunity to develop yourself, work in a friendly, professional, dynamic and creative environment.
- Working conditions:
- Working hours: From Monday to Saturday morning every week.
- Morning from 08:00 to 12:00
- Afternoon from 13:00 to 17:00
- The company is equipped with main working facilities such as computers, desk phones, stationery...
- Other support according to company policy.
Required qualifications (minimum): Intermediate - Vocational
Job requirements:
- Candidates must have graduated from College or higher with majors: Information Technology, Computer Science,...
- Minimum 2 years of experience in help desk or related position.
- Priority is given to candidates with experience running projects and supporting customers.
Gender requirements: Male/Female
Industry: Customer Care, IT - Hardware, IT Helpdesk, Computer/Phone Hardware
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