Job details
Use the company system to contact customers and relatives to learn about family circumstances, causes, negotiate and provide the best solution for customers according to the company's requirements.
· Support customers to fulfill payment obligations to minimize legal risks
Job Requirements
• Graduated from high school or higher (priority given to related majors)
• Basic computer operations
• From 20 years old – 35 years old
• Have good communication skills, friendly and patient.
• Ability to handle situations quickly
• Priority given to candidates with experience in customer care or customer service
• No experience, training provided
Benefits
- Income: salary and bonus according to candidate's ability (average >10 million/month)
- Performance bonus by month, quarter, year
- Young, dynamic, professional environment
- Regularly trained in effective working skills, guided and learned from experienced Mentors, maximizing personal capacity
- Clear career path, professional training, participate in the path to become a Teamleader
- Sign a contract immediately after probation and participate in social insurance and health insurance according to State regulations.
- Working from Monday to Saturday (morning 8am - 12pm; 1 hour lunch break; afternoon 1pm - 5pm). Closed on Sunday and 1st of every month (with salary)
- 12 days off/year, holidays and Tet according to State regulations
- Provided support for laptops, headphones,...
- Other benefits: Tet gifts, birthday gifts, travel, regular health check-ups...
[Vietnamese]