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Công ty ManpowerGroup Việt Nam - CUSTOMER CARE OFFICER (Japanese)

Recruitment CUSTOMER CARE OFFICER (JAPANESE) at Ho Chi Minh City

22,000,000 - 23,500,000 VND 0 VND

Recruitment CUSTOMER CARE OFFICER (JAPANESE) at Ho Chi Minh City

22,000,000 - 23,500,000 VND

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Job information
Company information

Recruitment Information

Level

Employees

Deadline

31/05/2024

Amount of Vacancies

5 people

Gender

No gender requirement

Experiences

No experience require

Degree

High school

Workplace

Ho Chi Minh City

Industry

Sales / Business - Customer service

Job Description

1. JOB DESCRIPTION

Receive emails and messages (Email, real-time chatting) from suppliers/partners on the e-commerce platform to answer questions and support complaint resolution
Update information to the system.
Perform other tasks as requested by superiors.

2. CANDIDATE REQUIREMENTS

Fluent in Japanese (Speaking, listening, reading & writing), qualification requirements: N1 or equivalent Japanese language certificate (N2 will take an online test before participating in the interview).
Graduated from high school or higher.
Having customer care experience is an advantage.
Voice is clear and easy to hear

3. COMPENSATION POLICY

- Income: 22,000,000 – 23,200,000 VND/month, including:

Fixed salary: 21,500,000 VND
Food allowance: 500,000 VND
KPI bonus: 900,000 VND - 1,200,000 VND
2 months probation, receive 100% salary.

- Participate in full social insurance, health insurance, and 24/7 accident insurance package.

- Annual health check-up.

- 14 days of leave per year.

- Participate in training courses on skills and profession.

- Clear promotion path.

- International, modern, professional working environment

[Vietnamese]

Benefit

Good Insurance Annual leave Allowances Tet holiday bonus 13th month bonus

Keywords

Call Center Customer care Service Customer service

Skill

Customer care Good Communication Customer Relationship

Company images

Công ty ManpowerGroup Việt Nam

Overview
Jobs 2

Company size

100 - 499 people
Contact

Bửu Võ Ngọc Lam
Address

111A Pasteur, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh, Việt Nam
Website

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Recruitment CUSTOMER CARE OFFICER (JAPANESE) at Ho Chi Minh City