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Công ty TNHH Fimetech - Customer care staff

Recruitment CUSTOMER CARE STAFF at Binh Dinh - Fimetech

6,000,000 - 12,000,000 VND 0 VND
Công ty TNHH Fimetech

Recruitment CUSTOMER CARE STAFF at Binh Dinh - Fimetech

6,000,000 - 12,000,000 VND
  • Job information
  • Company information

Recruitment Information

Job Description

  • Have experience of 1 year or more in issuing airline tickets (required)
  • Receive customer information from channels: Website, app, etc. About booking airline tickets, canceling tickets, changing information...
  • Responsible for booked reservations and issued tickets and services (Ticket issuance, changes, refunds, cancellations...) according to customer requests, using ticket booking systems 1A, 1B, 1S, 1G, ....
  • Monitor GDS system, airline ticket booking and tracking system for customers.
  • Track ticket issuance time (TKTL), issue tickets, and track passenger flight status.
  • Consulting and answering customer questions related to flight information and accompanying services.
  • Flexibly handle incidents and situations that arise.
  • Communicate and coordinate with relevant groups, international teams and partners/suppliers as needed.
  • Perform other tasks as assigned by the Head/Deputy Head.



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  • Overview
  • Jobs 3
  • Company size

    20 - 99 people

  • Contact

    Khổng Thoại Trân

  • Address

    68 Nguyễn Huệ, Bến Nghé, Quận 1, Hồ Chí Minh