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Công ty TNHH Nha Khoa Thiên Phúc - Customer care staff

Recruitment CUSTOMER CARE STAFF at Ha Noi - Nha Khoa Thiên Phúc

6,000,000 - 15,000,000 VND 0 VND
Công ty TNHH Nha Khoa Thiên Phúc

Recruitment CUSTOMER CARE STAFF at Ha Noi - Nha Khoa Thiên Phúc

6,000,000 - 15,000,000 VND
  • Job information
  • Company information

Recruitment Information

Job Description

  • Receive and handle customer problems and complaints related to products. enterprise services.
  • Consulting on product solutions for customers.
  • Analyze and clarify customers' rights when importing TP's goods and binding terms
  • Respond to messages and advise, answer all customer questions before, during and after using products/services.
  • Continuously monitor to promptly correct and adjust problems that arise while customers use products/services.
  • Handling calls, acting as a bridge between customers and related departments.
  • Support customers to place orders, exchange goods, refund or cancel orders.
  • Make telesale calls for goods/services according to targets assigned by management.
  • Consulting on discount and promotional programs for customers.
  • Collect, research and analyze customer needs, as a basis for proposing business development strategies to superiors. (According to the Company's available form)
  • Attract and find potential customers, optimize sales.
  • Contribute ideas and strive to complete all assigned tasks well.
  • Work on the principle of respecting the regulations, policies and culture of your business.
[Vietnamese]
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  • Overview
  • Jobs 2
  • Company size

    100 - 499 people

  • Contact

    Đỗ Tú Anh

  • Address

    93 -95 Vũ Ngọc Phan, Láng Hạ, Đống Đa, Hà Nội