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Công ty TNHH Thương Mại Điện Tử TCT - Customer Service Staff

Recruitment CUSTOMER SERVICE STAFF at Ha Noi - Thương Mại Điện Tử TCT

12,000,000 - 16,000,000 VND 0 VND
Công ty TNHH Thương Mại Điện Tử TCT

Recruitment CUSTOMER SERVICE STAFF at Ha Noi - Thương Mại Điện Tử TCT

12,000,000 - 16,000,000 VND
  • Job information
  • Company information

Recruitment Information

Job Description

JOB DETAILS:

-Work directly in a modern, fully equipped office.

- Rep page

- Maintain and nurture relationships with existing customers based on company-provided data.


MAIN RESPONSIBILITIES:

  • Proactively contact, inquire about, support, and greet returning customers, answering questions, handling complaints, and responding to customer feedback during the purchase and after-sales process via Zalo.
  • Update complete customer information, work history, and service results on the CRM system.
  • Provide product consultation and price quotes when customers have specific needs.
  • Perform other customer service tasks as assigned by the manager.
  • New employees receive one-on-one training, follow established procedures and scripts, and are not under high sales pressure.


REQUEST:

  • Number of positions: 05 Female
  • Age: 18 years and older
  • No qualifications or experience required.
  • Quick-witted, honest, and hardworking.
  • Having a sense of responsibility and a spirit of supporting teammates.
  • We are looking for candidates with the following capabilities: proficiency in Customer Service, strong communication skills, problem-solving skills, knowledge of customer relations, and experience in telesales.
  • In addition, it is necessary to have an understanding of Sales Consulting, a firm grasp of Salesperson skills, and knowledge related to Sales.


BENEFITS RECEIVED:

  • Basic salary: 7,500,000 - 8,500,000 VND/month (100% salary during probation)
  • Commission: 0.1% based on sales (no limit), averaging 6-8 million VND.
  • Lunch allowance: 30,000 VND/day
  • Bonus: 200,000 – 500,000 VND
  • Working on Sundays: Double pay (for exceeding standard working hours)
  • Average income: 12,000,000 – 16,000,000 VND/month (depending on ability)
  • (Clear, transparent, and attractive salary policy)
  • Stable income, with a salary increase plan based on work performance.
  • Employees are entitled to benefits and rights according to the Company's current policies and regulations: insurance, annual leave, public holidays, bereavement and wedding leave, etc.
  • A professional, friendly, and dynamic work environment.
  • Received comprehensive training in consulting skills, soft skills, and professional knowledge, and participated in training courses to develop knowledge related to the assigned job.
  • Working in a youthful, upscale, dynamic environment with a non-toxic, easy-going boss. Air conditioning 24/7. Fruits, tea, pastries, etc.
  • Clear opportunities for advancement.
  • Opportunities to participate in company trips, internal sports events such as football and badminton, and camping with the team and company.
  • Birthday celebrations, internal activities, team building, sports, travel.
  • You will receive the following benefits: comfortable office space, a great company culture, and insurance coverage.


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  • Overview
  • Jobs 1
  • Company size

    20 - 99 people

  • Contact

    Lê Hà

  • Address

    Hà Nội : Khu Biệt Thự 80TT3D – Khu đô thi Phùng Khoang Trung Văn Nam Từ Liêm –