Job description
- Installing and configuring computer hardware and software for corporate workstations (Windows and Mac)
- Maintain accurate records and inventory of hardware assets
- Perform troubleshooting on computers and network using different diagnostic techniques
- Work with HR to onboard and offboard employees including such tasks as: account creation, suspension, changes to security or department structure
- Responding in a timely manner to service issues and requests
- Monitoring and maintaining computer systems and networks
- Providing technical support across the company (this may be in person or over the phone)
- Provide needed information on IT products or services
- Provide feedback on processes and make recommendations on areas to improve
- Create and maintain technical documentation regarding installation/maintenance of software, hardware configurations, and recurring problems
- Serve as initial contact point (Tier 1-2 support), if required escalate unresolved issues to the next level of support personnel
- Assist in testing new technology (Software Updates and new programs for compatibility and performance)
- Create, maintain, and update computer images according to organizational standards and security requirements
- Other miscellaneous duties as assigned
REQUIREMENTS
Qualities:
- Excellent communication and interpersonal skills (written & oral) in both English and Vietnamese
- A technical, systematic, and logical thought process
- Problem-solving skills
- An ability to stick to strict deadlines
- An ability to prioritize
- Detail oriented and organized
- Ability to multi-task and track multiple objectives, goals, and projects concurrently
Plusses:
- Experience with the following systems and technologies:
- Google Workspace
- JumpCloud
- SnipeIT
- Windows operating systems
- Apple operating systems
- Microsoft Office Products
Salary in Gross & Net: 1000$ - 1500$ Gross
Working time： 9am-6pm Mon-Fri
Other Benefits：
- 2 month probation 100% salary
- Full salary insurance from the probationary period
- 18 days off/year
- 13 months salary, Performance bonus
- Other benefits: lunch support, gym, parking, birthday/Tet/wedding voucher... )
- Premium healthcare insurance
- Monthly team-building & special celebrations on Autumn Festival, Halloween, Christmas, Tet, ...
- Happy hours everyday with free snacks, soft drinks, fruit and coffee
Việc Ơi It Client
là công ty 100% vốn nước ngoài đang hoạt động lĩnh vực IT Phần mềm, Lập Trình tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "[Remote] Japanese Ruby on Rails NN_man/year", "[Remote] Senior Rails Developer_Upto 4000$ Gross". với các kỹ năng như Trình Độ Chuyên Môn, Agile, API .Bạn sẽ được hưởng các chế độ phúc lợi như Chế độ Thưởng, Du Lịch khi làm việc tại Việc Ơi It Client
.
[Vietnamese] VIEC OI là công ty tuyển dụng nhân sự với 100% vốn NHẬT BẢN được thành lập vào năm 2016. Chúng tôi cung cấp dịch vụ nhân sự chuyên nghiệp, "Dịch vụ headhunt", "Tư vấn nhân sự" và "Quản lý trang web việc làm (viecoi.vn) " tại Việt Nam.
Việc Ơi It Client đang tập trung vào các việc làm IT như việc làm Backend developer (PHP, Python, Java, C#, Ruby, blockchain ...) , việc làm frontend developer (HTML/CSS, javascript, react.js, angular.js, vue.js...) , công việc mobile app developer ( react.native, swift, flutter, kotlin, Xamarin...) việc làm Design (XD, Figma, Photoshop...) , việc làm hardware engineer với các kỹ năng nào liên quan đến công việc IT/CNTT.
