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Recruitment CUSTOMER SERVICES AT HO CHI MINH - LOGISTICS at home

10,000,000 - 12,000,000 VND 0 VND

10,000,000 - 12,000,000 VND

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Level

Deadline

14/04/2026

Amount of Vacancies

1 people

Gender

Female

Experiences

No experience require

Degree

bachelor degree

Workplace

Work from home(Remote)

Industry

Unskilled Labo - Freight / Logistics / Warehouse ; Service - Import / export

JOB SUMMARY:

Work as a connector between customers and companies to ensure effective service levels to customers.

RESPONSIBILITIES:

Arrange submission of NVOCC documents. (HBL, A / N, D / O, D / N, C / N).
Receive requests from agents and customers (Air/Sea Export).
Handle and track Sea/Air export/ import shipments designated according to the company's standard operating procedures.
Regularly update customer information about the ongoing shipment.
Monitor and control subcontractors while handling shipments.
Report to the manager if there is a customer complaint (if any).
Develop and maintain the business with Key accounts and channels.
Market updates once available.
Updating pricing with carriers.
Other tasks assigned by management.

REQUIREMENTS:

Graduated from university specializing in shipping line Import-Export, Foreign Trade, and Business Administration or related. (FTU, UEH is preferable).
Experience in Logistics is preferable.
Good in English communication and writing.
Priority for candidates with experience in the same position and in the shipping line Logistics / Forwarder field.
Teamwork skills, careful, negotiation skills, proactive, working under pressure, and oriented -commitment.
In terms of skills, candidates should have: proficiency in English, skills in negotiation, working under pressure, communication skills and experience with teamwork.
Additionally, candidates should have knowledge of: customer service, logistics, import-export and understanding related to documentation staff.

BENEFITS:

Attractive compensation and benefits (13th-month salary, performance bonus, allowances, etc.);
Social insurance.
The company sponsors the cost of professional courses.
Engagement activities (Company trip, Team building, YEP, etc.)
A collaborative and supportive work environment.

You will receive the following benefits: work from home.

[Vietnamese]