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Công ty TNHH Tích Hợp Hệ Thống Quản Lý Quốc Tế (Gimasys) - Business Analyst

Recruitment BUSINESS ANALYST at Ha Noi - Tích Hợp Hệ Thống Quản Lý Quốc Tế (Gimasys)

12,000,000 - 15,000,000 VND 0 VND

Recruitment BUSINESS ANALYST at Ha Noi - Tích Hợp Hệ Thống Quản Lý Quốc Tế (Gimasys)

12,000,000 - 15,000,000 VND
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  • Company information

Recruitment Information

Job Description

JOB DETAILS
1. Project Delivery
  • Record customer requests, discuss and clarify requests with customers to coordinate with partners and related teams to process requests.
  • Analyze customer requirements, coordinate with Solution Lead to conceptualize and design customer journey for end customers.
  • Analyze customer requirements, design user flows, data and systems based on agreed customer journeys.
  • Analyze functions, survey customer needs to provide appropriate solutions based on the technologies that the company or customer is using (Salesforce Marketing Cloud).
  • Configure and develop solutions (if possible) on the Salesforce Marketing Cloud system environment.
  • Write user requirements documentation, functional overview, and user interface wireframes.
  • Coordinate with testing and QC departments to ensure solutions meet business requirements and products meet user needs.
  • Develop training materials, conduct product and solution technical training for end customers after system handover.
2. Presale
  • Collaborate with Solution Lead to design customer journey.
  • Coordinate with Solution Lead, evaluate and estimate feasibility to implement the project with corresponding appropriate resources.

Candidate requirements
  • University degree in one of the following majors: business administration; marketing; management information systems; information technology; software technology
  • Have 1.5 years of experience in business analysis position.
  • Have 1 year of experience communicating with customers and exchanging requests, surveying customer requests.
  • Have knowledge of Automation Marketing, CRM, Loyalty systems.
  • Experienced in building marketing solutions in different projects.
  • Experience working with SQL and basic HTML, CSS, scripting.
  • Experience working with data and using Excel to process data for simple marketing use cases.
  • Experience in writing business documents and business analysis for medium sized projects.
  • Have the spirit of self-study, learn about knowledge, professions, and appropriate application technology.
  • Understanding of Salesforce Marketing Cloud system (and related modules) is a plus.
  • Ability to work under pressure and self-manage time and work.
  • Teamwork, good coordination with relevant departments and divisions.
  • Working spirit is not afraid of difficulties, can coordinate with all parties to propose the most suitable solution for customers and partners of the company.
  • Ability to use English fluently (priority given to reading and speaking).

Interest
  • Salary is negotiable and competitive based on ability.
  • Allowances: lunch, computer, phone, parking,...
  • Bonus: Holiday Bonus, Tet Bonus, Business Bonus, Profit Bonus, Project Bonus, KPI Bonus, Commission,...depending on each position
  • Salary increase regime: evaluated and adjusted once a year.
  • Participate in social insurance, health insurance, unemployment insurance fully according to the law
  • Other benefits: GMS-care health insurance; Regular health check-ups; Travel; Teambuilding, …
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  • Overview
  • Jobs 4
  • Company size

    20 - 99 people

  • Contact

    Gimasys

  • Address

    Tầng 3, Centre Point Tower, 106 Nguyễn Văn Trỗi, P. 8, Q. Phú Nhuận, TP. Hồ Chí Minh