Kinh nghiệm làm việc:
Từ 3 đến 5 năm cho vị trí tương đương
Giới tính: Không yêu cầu
Cấp bậc: Nhân viên
Mô tả công việc
RESPONSIBILITIES:
Account & Client Relationship Management
Serve as the key point of contact for Clients on daily project matters, ensuring clear and consistent communication.
Support the Account Manager (AM) in managing client expectations and delivering timely updates.
Help identify client needs and proactively escalate challenges or opportunities to senior team members.
Maintain professional and positive client relationships; join client meetings and entertainment activities when required.
3rd Party Coordination
Liaise with suppliers, production houses, and other vendors to ensure quality and on-time deliverables.
Monitor progress and flag issues to ensure seamless execution of campaigns and initiatives.
Planning & Execution
Support AM in preparing strategic presentations and client-facing documents.
Customize case studies and credentials to align with client objectives and brand tone.
Organize and manage materials such as brand guidelines, briefs, competitor reports, insights, and project documents.
Take ownership of internal briefings and documentation for team alignment.
Draft internal briefs and assist in interpreting client briefs.
Lead collection and analysis of client data & competitive intelligence to support planning.
Quality Assurance & Project Operations
Ensure all assigned tasks and deliverables meet quality standards and deadlines.
Maintain frequent updates with AM and seek feedback for alignment.
Monitor timelines, manage deliverables, and support smooth project operations.
Team Collaboration & Development
Collaborate with cross-functional teams and mentor junior staff or interns when needed.
Contribute to internal knowledge sharing and process improvement.
Take initiative in learning and personal development to enhance team capabilities.
REQUIREMENTS:
Minimum 3 years of experience in Account Executive in advertising, marketing, digital, or communications.
Strong written & verbal communication skills in both Vietnamese and English.
Excellent organizational, multitasking, and time-management abilities.
Proactive, detail-oriented, and able to work under pressure in a fast-paced environment. Chủ động, chú ý chi tiết và chịu được áp lực trong môi trường tốc độ cao.
Strong team player with positive interpersonal skills and a client-centric mindset.
Eagerness to grow professionally and contribute to team success.
Knowing how to use ChatGPT and having experience in proposal development is a plus.
Understanding of Media, SEO, and Social Platforms (Facebook, TikTok, Instagram, YouTube, etc.) is a plus.