Job description:
TIME WORK: 16:00-2:00am
- Personnel management and arrangement.
- Recruiting and training new employees
- Organize and evaluate employee training and probation results
- Schedule work for employees on a daily and weekly basis and make adjustments
- Arrange and mobilize employees to work
- Evaluate employee performance and capacity every month
- Maintain early shift meetings with staff.
- Ensure restaurant information is communicated to staff throughout.
- Restaurant business management.
- Exchange work with business partners.
- Solve related problems on a daily
- Control profits and costs
- Always ensure product quality and 100% customer satisfaction
- Carry out and complete administrative procedures and documents by following per under regulations and accuracy
- Make daily reports (such as making PL, sales, revenue, and expenditure of the days, ...)
- Carry out the maintenance of equipment and facilities through the maintenance plan under the direction of the restaurant manager.
- Report to management abnormal problems during operation and comply with the handling direction
- Learn and hone in Japanese service style and operate in restaurant management
- Customer care:
- Instructing staff to perform customer care tasks
- Become a role model for employees about being loyal to customers.
- Actively visit customers during service
- Resolve customer complaints according to company policy during the shift.
- Implement a plan to improve and enhance customer care services.