- Utilizes knowledge of both the life insurance industry and current company life system functionality by writing business specifications and performs various validity testing;
- Consults with users to define needs or problem areas, and determines scope of investigation required to recommend possible solutions;
- Develop test plans and test cases;
- Executes test plans independently or in conjunction with the user;
- Contributes to the resolution of common system problems;
- Assists with user on-the-job training on basic functional components;
- Participates and contributes during studies and/or gap analysis in order to identify functional gaps between the user’s current processes and current company systems’ functionality;
- Analyzes data to determine solutions to system processing according to the user’s business requirements;
- Provide day-to-day applications and operations supports.