JOB SUMMARY:

Work as a connector between customers and companies to ensure effective service levels to customers.

RESPONSIBILITIES:

• Arrange submission of NVOCC documents. (HBL, A / N, D / O, D / N, C / N).
• Receive requests from agents and customers (Air/Sea Export).
• Handle and track Sea/Air export/ import shipments designated according to the company's standard operating procedures.
• Regularly update customer information about the ongoing shipment.
• Monitor and control subcontractors while handling shipments.
• Report to the manager if there is a customer complaint (if any).
• Develop and maintain the business with Key accounts and channels.
• Market updates once available.
• Updating pricing with carriers.
• Other tasks assigned by management.

REQUIREMENTS:

• Graduated from university specializing in shipping line Import-Export, Foreign Trade, and Business Administration or related. (FTU, UEH is preferable).
• Experience in Logistics is preferable.
• Good in English communication and writing.
• Priority for candidates with experience in the same position and in the shipping line Logistics / Forwarder field.
• Teamwork skills, careful, negotiation skills, proactive, working under pressure, and oriented -commitment.
• In terms of skills, candidates should have: proficiency in English, skills in negotiation, working under pressure, communication skills and experience with teamwork.
• Additionally, candidates should have knowledge of: customer service, logistics, import-export and understanding related to documentation staff.

BENEFITS:

• Attractive compensation and benefits (13th-month salary, performance bonus, allowances, etc.);
• Social insurance.
• The company sponsors the cost of professional courses.
• Engagement activities (Company trip, Team building, YEP, etc.)
• A collaborative and supportive work environment.