Job Descriptiom
- Provide technical consultation and on-site technical support, support dealers to solve product quality and technical problems, and improve customer satisfaction
- Collect market product quality information, feedback quality information to the quality assurance department, and assist the quality assurance department to solve product quality problems to improve product quality
- Prepare technical service information and provide dealers with guidance on standardized technical activities to standardize technical activities · Assist the warranty specialist in the technical audit of the claim work to improve the technical accuracy of the claim audit
- According to the market conditions, establish and adjust the technical support process to standardize the technical support work and improve the efficiency of technical support work
Requirement
- 5 years of working experience in after-sales technical work in automobile OEMs, team management experience is preferred
- Solid basic knowledge of automobiles, understand the after-sales process of automobiles,
- Bachelor degree or above, vehicle related major
- Fluent in English or Chinese
Benefit
- High salary negotiable according to ability
- KPI bonus
- Pay insurance on entire income, probationary salary equal to 100% of official salary
- Working hours: From Monday to Friday, off Saturday and Sunday
- Benefits for birthdays, holidays, weddings, health checks, laptops...
- Professional training abroad
Location
Zen tower, 12 Khuất Duy Tiến, Thanh Xuân Trung, Thanh Xuân, Hà Nội, Thanh Xuân
SAIC Motor is the largest auto company listed on China's A-share market (Stock Code: As a leading auto maker in China, SAIC Motor is striving to lead the industry's development trends, accelerate innovation and transformation, and evolve from a traditional manufacturing enterprise to a comprehensive provider of auto products and mobility services.
Currently, SAIC Motor's main businesses cover the R&D, production and sales of both passenger and commercial vehicles. Targeting the carbon peaking and carbon neutrality goals, and the new trends in the automotive industry, SAIC Motor has beefed up its efforts to bolster the development of NEVs and ICVs. SAIC Motor is also engaged in the R&D, production, sales of auto parts, (including power drive systems, chassis, interior and exterior trims, and the core components and smart product systems of NEVs such as batteries, electric drives and power electronics), auto-related services such as logistics, e-commerce, energy-saving and charging technology, and mobility services, auto-related finance, insurance and investment, overseas business and international trade, big data and artificial intelligence.
SAIC Motor's subordinate companies include IM MOTORS, SAIC Passenger Vehicle Branch, Rising Auto, SAIC Volkswagen, SAIC General Motors, SAIC-GM-Wuling, SAIC Maxus, NAVECO, SAIC LDT and Sunwin.