JD: - Manage the entirety of a client’s contract: SEO – Setup, reviews, Complete comprehensive Customer Reviews and go over stats and results (SEO, SEM, Social Media). - Communicate regularly with clients. - Potential to renew clients’ contracts. - Review all aspects of a client’s marketing campaign to ensure marketing efforts are performing. - Make necessary adjustments accordingly to ensure positive quarterly reviews. - Handling customer service issues to the best of their abilities and triaging all issues they are unable to resolve to the appropriate Sales/Account Manager. - Must effectively collaborate with sales and operations teams to ensure client/company needs are met.